Making a Claim
You will find details here of how to make a claim, emergency numbers for motor breakdown cover and emergency numbers for Insurance Companies.
During opening hours please call 01843 226611 to report ALL claims (see opening hours for details).
If the office is closed, for all NON-FAULT MOTOR claims ONLY please phone our designated claims line: 0845 618 1531 (24 hour/365 day).
For all MOTOR BREAKDOWN ONLY emergencies
If your policy is with:
- Broker Direct RAC phone 0800 068 1634
- Equity Red Star Freeway phone 0800 243 783
- Alps phone 0844 848 1200
Emergency Telephone Numbers
Here in alphabetical order is a list of Insurance Companies and their emergency telephone numbers, please find the insurer your policy relates to and the correct policy type, (e.g. motor or household) as most insurers have different numbers for different types of insurance.
In most cases, for MOTOR INSURANCE ONLY, if you have reported a claim to the designated claim number above, your insurer will be contacted and advised. If the claim number for your insurer is not listed below, please contact the office on 01843 226611 during normal opening hours.
Please click below for more details:
Motor – 0800 633 5430
Household – 0800 633 5814
Motor: 0845 122 3018 (UK) +44 2380 621982 (If calling from outside UK)
Windscreen: 0800 174764
Household: 0845 122 3019
Commercial: 0845 122 3283
Motor /Commercial Vehicle/Windscreen: 0330 102 1998
Motor Trade: 0344 412 9996
Household: 0344 893 9538
Commercial: 0330 102 1998
Fleet/ Windscreen: 0330 102 1998
Claims Line: 0207 256 3102
Motor/Commercial Vehicle/Windscreen: 0800 678 999
Household: 0800 012345
Fleet /Windscreen: 0800 246 876
Let property – 0370 850 7132
Motor – 0345 608 0230
Commercial vehicle – 0370 850 7132
Household – 0330 024 6842
Motor/Commercial Vehicle/ Windscreen: 0845 337 1886
Household: 01204 600 400
Motor/Commercial Vehicle: 0800 072 2050 (UK) +44 1252 820161 (If calling from outside UK)
Windscreen: 0800 587 0808
Property owners – 0870 850 7134
Claims line: 0161 972 2402
All Claims: 0330 221 0444
Motor/ Windscreen: 0344 800 1937
Commercial Vehicle: 0344 800 0979
Motorcycle: 0843 050 0595
Household/Commercial: 0808 178 0260
Motor: 0845 373 1241 Windscreen: 0800 678 1010
Commercial Vehicle: 0845 337 2671 Windscreen: 0800 678 1010
Fleet: 0845 337 2671 Windscreen: 0800 678 1010
Household: 0845 465 0012
Commercial: 0845 605 0856
Motor: 0845 640 5640
Commercial Vehicle: 0800 032 2577
Household/Let Property: 0800 032 2844
Commercial: 0800 032 1170
Fleet & Truck: 0800 028 9655
Motor/Windscreen: 0845 266 8846 (from roadside, as priority) or 0344 873 8183
Commercial Vehicle/WIndscreen: 0344 873 8183
Claims line: 0161 304 2507
Claims Line: 0162 268 1243
Motor/Commercial Vehicle: 0845 607 1626 (Option 1)
Motor/Commercial Vehicle Windscreen: 0800 363636
Household: 0845 607 1626 (Option 2)
Claims line: 0207 105 4000
Claims Line: 0800 783 1626
Motor: 0800 096 4567 (UK) +44 870 0104567 (If phoning from outside UK)
Motor/Commercial Vehicle Windscreen: 0800 096 3456
Commercial Vehicle: 0845 300 4006 Option 1
Household: 0845 675 0410
Commercial: 0845 300 4006 Option 2,3, or 4 depending on type of commercial policy
Motor/Commercial Vehicle/Windscreen: 0800 243 071
Claims Line: 0190 527 775
Travel Emergency Claims: 0292 047 4145
Travel Non- Emergency Claims: 0345 850 5193
Claims line: 0800 205 5596
Claims line – 0190 271 4000
Beach Hut – 0344 346 0571
High Net Worth Household – 0345 600 5911
Holiday Home – 0170 877 7720
Unoccupied House – 0170 877 7710
Public Liability – 0344 892 1384
Caravan – 0344 892 1416
Hotel – 0344 892 1384
Office – 0344 892 1384
Pub – 0344 346 0539
Restaurant – 0344 892 1384
Shop – 0344 892 1384
Travel – 0203 829 6761
Motor Trade/Windscreen: 0800 781 1522
Motor Trade/Windscreen: 0845 373 1300
All claims: 0345 293 5330
Motor : 0800 400 641 (UK) +44 0800 4000 6000 (If calling from outside UK)
Motor Windscreen: 00 800 7117 7117
Commercial Vehicle/Windscreen: 0870 787 7002
Household: 0800 026 1751
Commercial: 0800 032 9055
Fleet/Windscreen: 0800 302 9055
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